Shipping & Returns
We’re committed to ensuring your shopping experience with LumiLuxeLED is seamless, from fast shipping to hassle-free returns. Learn more about our policies below.
Shipping Information
We offer free shipping on all UK orders. International shipping rates are calculated at checkout based on your location, with free international shipping on orders over £50.
- Processing Time: Orders are processed within 1-3 business days.
- Delivery Time (UK): UK orders typically arrive within 5-7 business days after processing.
- Delivery Time (International): International orders typically arrive within 10-20 business days after processing, depending on the destination.
- Tracking: A tracking number will be provided via email once your order ships.
Return Policy
We want you to love your LumiLuxeLED purchase! If you’re not completely satisfied, you can return your item within 30 days of delivery for a full refund or exchange.
- Eligibility: Items must be unused, in their original packaging, and in the same condition as received.
- Return Process: Contact us at support@lumiluxeledofficial.com to initiate a return. We’ll provide a return shipping label for UK orders.
- Refunds: Refunds will be processed within 5-7 business days of receiving the returned item. Shipping costs are non-refundable.